399bdt Terms and Conditions

1.1 Definition of Services

399bdt ("we", "our", "platform") is an online betting and casino service provider that offers cricket betting, slots, live casino, and other gaming services to users in Bangladesh. In this document, "user", "you", or "member" refers to any person who is registered on or using the 399bdt platform.

1.2 Age Restriction

This platform is for users aged 21 and above only. By registering, you confirm that you are at least 21 years old. Accounts found to belong to underage users will be closed immediately and associated funds may be forfeited.

2.1 Registration Requirements

To open an account on the 399bdt platform, you must meet the following conditions:

• You must be at least 21 years of age.
• You must be a resident of Bangladesh.
• Each individual may open only one account.
• All information provided must be truthful, accurate, and complete.
• You must register in your own name — creating an account in a third party's name is prohibited.

2.2 Multiple Accounts Prohibited

Holding more than one account is strictly prohibited. If a user is found to be operating multiple accounts, all accounts will be closed, all bonuses will be forfeited, and any winnings earned may also be voided.

2.3 Account Verification

399bdt may request documents to verify a user's identity at any time. Identity verification may be required before a withdrawal is processed. A copy of a national ID card or passport may be needed for verification.

2.4 Account Security

It is entirely your responsibility to keep your account password and login details secure. Please notify our support team immediately of any unauthorized access to your account. You are responsible for all activity carried out through your account.

3.1 Deposit Terms

The following rules apply when depositing funds to 399bdt:

• Minimum deposit amount: ৳100 (per payment method).
• Accepted payment methods: bKash, Nagad, Rocket, and bank transfer.
• Deposits must be made only from your own registered payment account.
• Deposits from third-party accounts are strictly prohibited.
• Deposited funds are generally credited to your account instantly.

3.2 Withdrawal Terms

The following conditions apply to withdrawals:

• Minimum withdrawal amount: ৳500.
• Withdrawal requests generally take 10 to 45 minutes to process.
• Withdrawals must be made using the same method used for the deposit.
• Account verification must be completed before a withdrawal can be made.
• Withdrawals may be held if the wagering requirements for an active bonus have not been met.

3.3 Currency

All transactions on the 399bdt platform are conducted in Bangladeshi Taka (BDT / ৳). Transactions in foreign currencies are not accepted.

4.1 Welcome Bonus

New members are eligible for a welcome bonus of up to 150% on their first deposit, up to ৳10,000. For example: depositing ৳1,000 gives a ৳1,500 bonus, making a total balance of ৳2,500; depositing ৳14,000 or more gives the maximum ৳10,000 bonus, making a total balance of ৳24,000.

4.2 Wagering Requirements

A 15x wagering requirement applies to the welcome bonus. This means you must wager 15 times the bonus amount before it can be withdrawn. Not all games may contribute equally toward wagering calculations — please contact support for details.

4.3 General Bonus Policy

• 399bdt reserves the right to modify or cancel bonus offers at any time.
• The same bonus cannot be used more than once on a single account.
• If bonus abuse is found, the account may be closed.
• Unclaimed bonuses will expire after a set period.
• In any bonus-related dispute, 399bdt's decision is final.

5.1 Bet Limits

Minimum and maximum limits are set for each bet. Maximum limits may vary by game and market. 399bdt reserves the right to change maximum bet limits at any time. Bets cannot be placed outside the offered odds.

5.2 Right to Cancel Bets

399bdt reserves the right to cancel or amend bets in the following circumstances:

• Bets placed due to incorrect odds or a technical error.
• If an event is cancelled or suspended.
• If evidence of fraud or match-fixing is found.
• If an abnormal result occurs due to a system error.

5.3 Prohibited Activities

The following activities are strictly prohibited and may result in account closure and forfeiture of funds:

• Arbitrage betting or bonus abuse.
• Automated betting through bots.
• Money laundering or illegal activities.
• Operating multiple accounts.
• Attempting to exploit system vulnerabilities or errors.
• Managing bets on behalf of a third party.

6.1 VIP Tiers

399bdt offers four VIP tiers: Bronze, Silver, Gold, and Platinum. Progression to a higher tier is determined by a user's activity and contribution on the platform.

6.2 Weekly Cashback

• Bronze: up to 0.2% cashback per week.
• Silver: up to 0.4% cashback per week.
• Gold: up to 0.6% cashback per week.
• Platinum: up to 0.8% cashback per week.

Cashback is generally calculated at the end of the week and credited to your account automatically.

6.3 Changes to VIP Benefits

399bdt reserves the right to change the benefits, terms, or structure of the VIP program at any time. VIP benefits are non-transferable and are automatically cancelled if an account is closed.

7.1 Commitment to Responsible Gaming

399bdt is committed to responsible gaming. We believe that betting and casino games should be enjoyed for entertainment purposes only. Gambling should not be used to solve financial problems or to meet living expenses.

7.2 Self-Control Tools

Users can set the following limits on their account:

• Daily, weekly, or monthly deposit limits.
• Setting a betting limit.
• Temporary or permanent account closure.
• Taking a break from gaming for a set period.

For more information on responsible gaming, please visit our Responsible Gaming page.

7.3 Protection of Minors

It is your responsibility to ensure that underage members of your household cannot access this platform. Always keep your login details confidential and out of reach of minors.

8.1 Data Collection

399bdt may collect and process a user's name, contact information, payment details, and gaming history in order to provide its services. We will never sell your personal information to third parties. Please read our Privacy Policy for more details.

8.2 SSL Security

All data transmitted on the 399bdt platform is secured through SSL encryption. We maintain the highest security standards to protect your financial and personal information.

8.3 Use of Cookies

Our platform uses cookies to improve user experience and for analytics purposes. By using the site, you consent to the use of cookies. Cookies can be managed through your browser settings.

9.1 Service Interruptions

399bdt is not fully liable for losses caused by technical issues, server errors, internet disconnection, or external factors. However, we always endeavour to resolve any issues as quickly as possible.

9.2 Accuracy of Information

We make every effort to keep all information on the platform accurate. However, if any errors occur in odds, scores, or event information, 399bdt reserves the right to make corrections and may take appropriate action regarding any bets affected by such errors.

9.3 Third-Party Content

Games provided on our platform are operated through third-party game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, and Microgaming. The quality and fairness of these games are the responsibility of the respective providers.

10.1 Grounds for Account Closure

399bdt may close or suspend a user's account in the following circumstances:

• Any violation of these terms and conditions.
• Evidence of fraud or dishonest conduct.
• Providing a false identity or incorrect information.
• Money laundering or illegal activities.
• An account that has been inactive for an extended period.

10.2 Account Closure by the User

If you wish to close your account, please contact our 24/7 live chat support. Any pending withdrawals must be completed before the account is closed. Unused bonuses will be cancelled upon account closure.

10.3 Complaints and Dispute Resolution

For any complaints or disputes, please contact our support team first — via 24/7 live chat or by email at [email protected]. We will make every effort to provide a resolution promptly. Our decision will be final unless a valid legal action is taken.

11.1 Changes to Terms

399bdt reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will post a notice on the platform. Continued use of the platform after any changes will be considered your acceptance of the updated terms.

11.2 Entire Agreement

These terms and conditions, the privacy policy, and the responsible gaming policy together form the entire agreement between 399bdt and the user. If any clause of these terms becomes unenforceable, the remaining clauses will continue to be in effect.

11.3 Contact

If you have any questions about these terms and conditions, please contact us:

• Live Chat: Get direct support in Bengali 24/7.
• Email: [email protected]

Visit our other pages: About Us | Privacy Policy | Responsible Gaming | FAQ